Terms & Conditions – Garuda Mall
1. Introduction
These Terms and Conditions (“Terms and Conditions”) govern your use of services on www.garudamall.in provided by Garuda Mall, Bengaluru, located at Magrath Road, Bangalore, together with its subsidiaries and affiliates (hereinafter referred to as “Garuda Mall”, “we”, “us”, or “our”). By accessing, browsing, or participating in any promotion, to the extent that the provisions of any additional terms do not modify these Terms, you agree to be bound by the Terms and Conditions below.
Electronic Record
This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act”) and is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011
This electronic record is generated by a computer system and does not require any physical or digital signatures.
By using this website, you are deemed to have read and agreed to the following terms and conditions. Subject to these Terms and Conditions, Garuda Mall grants you a limited, non-transferable, revocable license to access and make use of this site and services solely for the benefit of the user and not for commercial purposes. Garuda Mall reserves the right to revoke your license if you violate any of these Terms.
By downloading, installing, or using our website, app, services, or entering the premises of Garuda Mall, you agree to these Terms and Conditions.
2. Registration
The Site and related services are not intended for children under the age of 18. If you are under 18 years of age (but over 16), you must obtain consent of a parent/guardian before accessing or using the Site or creating an account.
By creating an account, you consent to provide accurate, complete, and updated information about yourself. You agree to maintain confidentiality of your account and are fully responsible for all activities under your account.
You agree not to:
Provide any false personal information to Garuda Mall without appropriate authorization.
Create an account for anyone other than yourself without permission.
Use the username of another person with intent to impersonate or mislead.
Garuda Mall reserves the right to terminate accounts or refuse service if any information provided is inaccurate, false, or incomplete.
3. Usage of Services
You understand that by using the website and its services, you may encounter content or services from third parties, including other users. Garuda Mall does not guarantee or endorse such third-party content and is not responsible for any loss or damage incurred due to reliance upon such information.
In order to facilitate services, Garuda Mall may enter into arrangements with third-party vendors who will be solely responsible for their products, services, or content made available on or through the website.
You agree that Garuda Mall is not liable for:
The availability, quality, or accuracy of third-party applications, services, or products.
Any disputes, losses, or damages resulting from your transactions with such third parties.
4. Complaints and Disputes
For any complaints concerning the use of the Website or services, you may contact Garuda Mall directly.
Garuda Mall shall not be held responsible for disputes or disagreements that may arise while transacting with third-party vendors or service providers linked to the site. Such matters are between you and the respective third party.
The discretion and decision to qualify the complaint will remain solely with Garuda Mall.
Mall Visitors (Shoppers)
Entry into Garuda Mall premises is subject to security checks and compliance with safety regulations.
Users must respect mall property and other visitors; vandalism, misconduct, or unlawful behavior may lead to removal from premises and possible legal action.
Parking facilities are available at the User’s risk. Garuda Mall does not accept responsibility for theft, damage, or loss of vehicles or belongings.
Visitors must comply with safety, health, and operational instructions issued by mall management or security staff.
5. Retailers, Tenants, and Event Participants
Retailers and tenants within Garuda Mall are bound by their respective lease or license agreements in addition to these Terms.
Retailers must comply with applicable laws, including taxation, labor, consumer protection, and safety regulations.
Retailers shall ensure that promotions, offers, and advertisements are accurate and not misleading.
Event organizers and participants must obtain prior approval from mall management for any event, activation, or promotional activity conducted within the premises.
Garuda Mall reserves the right to remove or suspend any retailer or participant for non-compliance, misconduct, or violation of applicable laws.
6. Limitation of Liability
Garuda Mall, its affiliates, and employees shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use our website, applications, facilities, or premises.
Garuda Mall is not responsible for the goods, services, or conduct of third-party retailers, tenants, or event participants operating within the mall.
Acceptance of Terms
By using this website, mobile application, services, or accessing Garuda Mall premises, you are deemed to have read, understood, and agreed to the following Terms and Conditions. Subject to these Terms, Garuda Mall Grants Users a limited, revocable, non-exclusive, non-transferable right to access and use the website, applications, and mall facilities for lawful purposes.
7. Modifications
Garuda Mall reserves the right to modify, update, or replace these Terms at any time without prior notice. Continued use of the website, applications, or mall premises after changes are posted constitutes acceptance of those changes.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction over any disputes arising from or relating to these Terms.
This draft now covers:
Website/App Users (shoppers online)
Visitors to Garuda Mall premises
Retailers, tenants, and event participants
9. Copyright Notice
Copyright © 2025 Garuda Mall. All Rights Reserved.
All content included on this website, including but not limited to text, graphics, logos, images, digital downloads, data compilations, and software, is the property of Garuda Mall or its content suppliers and is protected by applicable intellectual property and copyright laws.
Unauthorized reproduction, distribution, modification, transmission, or republication of any material from this website is strictly prohibited without the prior written consent of Garuda Mall.
